Polar Bear · People Ops for agencies

Practical Guides

Step-by-step, fully sourced guides on how to design, implement, and run effective people operations in creative agencies and consulting boutiques of 20 to 200 people.

Hiring Creative Talent in the AI Age

Who to hire in the AI age, how to run three structured interviews, how to spot AI-built portfolios, and why juniors are your succession plan. With Courtney Packard. Published 2026-07-07.

Markdown version for AI assistants

Keeping Creativity Alive in the Age of AI

Where creativity comes from, how to use AI as a junior assistant without handing over the thinking, and the systems that keep agency teams noticing things. With Ilana Machado. Published 2026-07-07.

Markdown version for AI assistants

Review Season Guide

Everything you need to think through before the end-of-year review cycle: why it matters, mistakes to avoid, a month-by-month plan, and what a good growth matrix looks like.

Design Your Career

A 3-session online sprint for people entering or repositioning in design, product and consulting.