10 Skills for Employee Experience
Listen to employees, find what makes work harder, and choose practical changes to try.
Make everyday work better
Each skill gives your AI assistant instructions for a specific task.
For founders, managers, and HR leads in teams of about 20–200 people. Use one skill for a specific problem, or work through the pack step by step.
Explain the situation and what you want to achieve. The assistant will ask questions and help you prepare. Before using its suggestions, check the facts and make sure they fit the situation. Ask the people involved for any information you are missing.
People keep saying that switching between tasks makes it hard to finish work. Help us understand why and choose one change to try.
Choose a skill for your situation.
Open a skill below to see what it helps you do. After installing the skill or pasting its prompt into your assistant, use the suggested starting phrase.
Plan How to Listen to Employees
Plan who to hear from, what to ask, and how their feedback will inform a decision.
Run ex-listening-plan.
Download instructionsPrepare a Workday Interview
Prepare questions about a recent work task and a note for checking what helped, what got in the way, and what to change.
Run ex-workday-interview.
Download instructionsMap Where Work Gets Difficult
Map the steps in a recurring task, identify where employees get stuck, and shortlist changes to explore.
Run ex-journey-friction-map.
Download instructionsFind Themes in Employee Feedback
Summarize recurring concerns, supporting examples, and conflicting views while leaving out details that could identify employees.
Run ex-feedback-theme-review.
Download instructionsImprove How Work Is Organized
Compare changes to tasks, tools, workload, and responsibilities, then outline one change to try.
Run ex-work-design-check.
Download instructionsChoose Which Improvements Come First
Weigh how serious and widespread each problem is against the effort to address it, then explain which improvements should come first.
Run ex-fair-action-priorities.
Download instructionsPlan a Small Workplace Improvement
Design a small trial with a starting measure, employee feedback, and a date to decide whether to keep, change, or stop it.
Run ex-experience-experiment.
Download instructionsRespond to Employee Feedback
Draft an update explaining what you heard, what will change, what will wait, and who will follow through.
Run ex-close-feedback-loop.
Download instructionsCreate a Short Employee Survey
Write up to three questions about a work change and plan how to interpret and respond to the answers.
Run ex-lightweight-pulse.
Download instructionsReview a Workplace Improvement
Check whether a change helped employees and the work, who carried extra costs, and what to keep or adjust.
Run ex-experience-review.
Download instructionsOne download. Several ways to use it.
Unzip the download, then follow the instructions for your assistant.
Open one prompt file in portable/, copy its contents into a chat, and describe your situation.
To keep the whole pack in a project, upload portable/ALL-SKILLS.md as a project source, then paste the contents of PROJECT-INSTRUCTIONS.md into the project's instructions. If the assistant does not follow an uploaded prompt, paste that prompt directly into the chat.
In Claude, upload the individual skill ZIPs from install/ using the custom Skills feature. For another assistant that supports Agent Skills, copy the skill folders you need from skills/ into the directory that assistant uses for skills.
See README.md for installation options and a list of the included files.
Free for internal and client work under the Polar Bear license. Not for resale. Available features and results depend on the assistant you use.
Understand the research behind the pack.
The research notes explain which studies informed the skills, what those studies found, and where the findings may not apply. We have not tested whether these AI skills improve workplace outcomes.
Replace real names with placeholders and share only the information the assistant needs. You are responsible for checking facts, making decisions, and speaking with others. If the assistant predicts how someone might react, treat that as one possibility. Ask the person directly when you need to understand their view.
Download the research notes